BofA "Despicable" With Approach To Loan Mods & Foreclosures, Say Frustrated Customers; Lender Calls Class Action Suit A Series Of "Sob Stories"

In Las Vegas, Nevada, KTNV-TV Channel 13 reports:

• Nearly 100 angry homeowners took to the streets Monday, protesting what they call unfair treatment by Bank of America, the nation's biggest bank. They marched from a local law office to the federal courthouse, to show the judge that they mean business. Nevada leads the nation in foreclosures and Bank of America holds more of our mortgages than any other lender. Action News regularly field phone calls and emails from frustrated customers who call Bank of America despicable when it comes to loan modifications and foreclosures. The customer service they describe as slow, lazy and downright incompetent.

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• Those are the words of average Nevada homeowners facing foreclosure. They're so fed up, they've filed a class action lawsuit against Bank of America. They call their lender's conduct fraudulent, malicious and egregiously in bad faith. [...] Bank of America is trying to get it thrown out, calling the case a series of "sob stories." Their lawyers warn if the case goes forward, it'll be the "tip of the iceberg" and "floodgates will open" across the country.

For more, see Contact 13 investigates Bank of America.