Wednesday, November 19, 2008

Loan Modification Firm Renegs On Money-Back Guarantee, Say Customers, Company Sales Rep

In San Diego, California, KGTV-TV Channel 10 recently ran a story in which it interviewed two unsatisfied customers and a former sales representative of a local company that reportedly took upfront fees (about $4,000) in exchange for money-back guaranteed promises to help lower loan payments, principal amounts on loans, and interest rates on the customers' home mortgages.

According to the story, the firm failed on its promises to the two customers, the customers haven't gotten their refunds, the sales rep quit after a couple of his clients didn't receive their promised refunds, and court records show the company has been already been sued by dissatisfied customers.

For more, see Company Accused Of Using Housing Crisis For Profit, and the Channel 10 I-Team Investigation blog on People’s First Financial.

Go here for the KGTV Channel 10 video report.