Wells Fargo Violated Veterans Administration Rules, Says Ex-Servicemember Facing Foreclosure In Court Papers; Seeks Dismissal Of Legal Action

In Jacksonville, Florida, First Coast News reports on local homeowner Nancy Gemmill, a retired U.S. armed services veteran, and her experience with Wells Fargo after she fell behind on her house payments on, reportedly, a $49,000 mortgage and asked for a loan modification:

• "When I contacted them, they said send me this paperwork, paperwork, paperwork. Never heard anything back." That is until Wells Fargo sent her a letter a couple of months ago. It was a notice it was foreclosing on her home, with only $49,000 left for her to pay on it. "It was a shock because I thought they were working with me on it."

• The bigger shock for her and her attorney is how they say the company went about it. "I just don't understand it. This company has been given $45 billion by the federal government because it needed assistance. She's looking just for a modification, not looking for a hand out and rather than trying to help, they try to foreclose and take her home," says her attorney, Sean Cronin.

• Cronin says there is another problem. He says Wells Fargo did not follow the rules in dealing with a veteran. Gemmill is retired from the Navy. "There are certain things supposed to be done to try and keep the vet in the home. And rather than do that, they immediately try to foreclose her, and did not follow the required policies and procedures of the vet administration." For now, Gemmill is still in the home. Her attorney has filed a motion to dismiss based on the claims the company did not follow all the veteran procedures.

For the story, see Navy Veteran Asked Mortgage Company For Help, Wells Fargo Answered With Foreclosure.